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13,000 tickets sold for Derby County's play off final against QPR in one day

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DERBY County fans desperate to see their club play at Wembley bought close to 13,000 tickets in seven hours after they went on sale for the first time today. And about 10,000 of those were purchased by Rams supporters in the first two hours of the tickets becoming available at 9am. The Rams will face Queens Park Rangers in the Championship play-off final on Saturday, May 24 (3pm kick-off). Derby have been allocated more than 37,000 tickets for the West End of Wembley Stadium and sales are split into two sections. The club are using SEE Tickets to sell tickets for the match. The first period is open to current full and half season-ticket holders, new 2014-15 season ticket holders, home members (including the Rams Squad) and 6&12 package customers. Should any tickets remain, they will then go on general sale on Saturday from 9am. Some fans reported problems with getting their tickets and disabled Rams supporters were left disappointed because of a last-minute hitch. The club said this was because about 150 to 200 tickets for people with wheelchairs had not been delivered today as expected. It meant staff took the names and numbers of people who turned up at the iPro Stadium, looking to buy these tickets as planned, while they waited for them to arrive. But Brandon Furse, Derby County's head of ticket sales and services, said it had been a massive success overall. He said: "There was an initial surge of demand for tickets, as you would expect with a match like this. "And that's why we used SEE Tickets for this – there is no way the club could have dealt with this amount of tickets and interest. "And, for the vast majority, it has gone very well. We were very disappointed and felt let down about the disabled tickets and we are doing what we can to resolve this. "We put a team in place in the evening to call everyone back as these tickets were arriving and the shift staying late were also working to clear any other queries so we are ready to start fresh tomorrow." And Furse said everyone who qualified for a ticket in the first period of sale was guaranteed one. He said: "This would not have been the case if season-ticket holders had been able to get more than one ticket each – other season-ticket holders would have missed out. "And that's why we decided to put the rest of the tickets out for general sale on Saturday, so we have plenty of time to resolve people's issues in this first period." Furse said there was also an initial rush for seats on the club's Roadrider service. About 60 coaches have been organised to take people from outside the iPro Stadium to Wembley on the day. And some supporters said they had been kept on hold on the phone for more than half-and-hour trying to book their place, after purchasing match tickets. Furse said: "We sold about 1,000 of these tickets today so we have more than 1,500 still available. "We again sold these at a peak this morning and we expect interest to die down as the week goes on too. "If people are desperate to get their seats on the coach, they will probably stay on the line until they get through but our advice is not to panic and to just try again later." Tickets for the game are only available online at http://www.seetickets.com/go/derbycounty or over the phone on 0844 854 1359. Pricing categories are split into five sections, ranging from £36 to £98.

13,000 tickets sold for Derby County's play off final against QPR in one day


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